Domande frequenti
Un'utile raccolta delle domande che più frequentemente ci vengono sottoposte dai nostri associati e non, corredate da chiare ed esaurienti risposte.
The Farmacia Aperta application is available for Android and iOS (iPhone) smartphones; it is sufficient to install it from your device via the Google Play Store or the Apple Store.
In July 2019, a web version was also released, which can be used from your PC or mobile device through a normal browser (Mozilla Firefox, Google Chrome, Microsoft Edge, etc.).
Pharmacies that are open or on duty at a given time are shown in green on the map and in the related information card.
Pharmacies that are closed at a given time are shown in orange on the map and in the related information card.
The registry data (company name, address, etc.), hours and shifts of pharmacies are collected and periodically updated by the staff of the Provincial Associations of Lombardy.
Please report any inaccuracies to the contact details indicated in the contacts or to the dedicated address.
Yes, in addition to the normal operating hours of pharmacies, pharmacy shifts are also shown.
The Farmacia Aperta privacy policy is available on the following page:
https://www.federfarmalombardia.it/privacy-policy-app-mobile-farmacia-aperta-en/
All pharmacies in Lombardy that perform rapid antigen swabs operate on the basis of the rules indicated by the Protocol of the Extraordinary Commissioner Figliuolo, which provides, until March 31, 2021, for a maximum controlled price of €15.
Based on the resolutions of the Lombardy Region to which reference is made, issued frequently as the pandemic phase evolves, in some cases citizens are entitled to free swabs.
This is the biological sample collection service for performing the molecular swab.
The COVID-19 molecular test is performed in one of the participating pharmacies partnered with an accredited analysis laboratory.
Pharmacies participating in this service are visible and can be consulted via the Farmacia Aperta web and mobile application.
No, pharmacies generally perform the rapid swab and/or molecular swab service only on certain days and time slots. For example, in most cases pharmacies do not perform swabs on Sundays.
We recommend contacting the desired pharmacy in advance at the contact details visible on Farmacia Aperta (phone and/or email) or consulting its website (also indicated, if available, in the pharmacy’s profile on the Farmacia Aperta app).
Pharmacies that wish to do so can publish their availability schedules via the web app https://agende.farmacia-aperta.eu/
As of the date (19-10-2023), it is possible to publish schedules for the 7 institutional services (Rapid swabs, Streptococcus test, Extra-SSR flu vaccines, ECG, Blood pressure Holter, Cardiac Holter and Spirometry) and for 3 “free” services at the discretion of each pharmacy.
The access credentials for the service in question are the same already used by pharmacies for all services of the Association, thanks to the single sign-on (SSO) authentication system.
In case of access and/or schedule configuration problems, please contact your provincial reference association.
The Farmacia Aperta terms of service (TOS) are published at the following address:
https://www.federfarmalombardia.it/farmacia-aperta-termini-di-servizio-en/
On the same page, in addition to the terms of the “Farmacia Aperta” Service (“Service”), provided by Federfarma Lombardia (Tax Code 04864630159), based in Viale Piceno, 18 20129 Milan, through the appropriate platform (“Platform”), accessible at www.farmacia-aperta.eu (“Site”) or upon installation of the application of the same name for mobile devices (“App”), the conditions relating to the service booking service (“Booking Conditions”) provided by pharmacies adhering to the Service (“Pharmacies”) are indicated.